People’s Leasing & Finance PLC

Annual Report 2018/19

We are focused on our core values of economic viability, social accountability, and environmental responsibility.

Our emphasis remains on the journey itself, as much as the destination, as we seek to create moments of happiness.

Mapping our business model

Our Annual Report is structured in line with our business model. In other words, this unique approach means that the Report’s contents page mirrors the Company’s business model.

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Putting enterprise in context

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Strengthening stakeholder relationships

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Plotting our journey

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Inputs

Resources used to perform activities

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Value creation activities

Actions taken and work performed through which inputs are used to produce specific outputs

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Outputs

Goods and services produced as well as changes which are important for the achievement of outcomes

Value created in the short term

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Outcomes

Valued by the Organisation for itself and for stakeholders as consequence of outputs

Value created in the medium term

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Impact

Continued delivery of the Organisation’s Vision and Mission

Value created in the long term